Technical Support Guides

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Getting Started

Before starting, please ensure:
  • Your AdamMax service has been installed. Please check with the Adam Internet Help Desk if unsure.
  • You have your hardware. This is the installed Outdoor Unit, Networking Gateway and Voice Gateway including all cables and power supplies.
  • You have any telephone handsets you wish to use with VoIP ready.

Alvarion BreezeMAX PRO 5000 Hardware Setup Guide

This guide will walk you through setting up the Alvarion BreezeMAX PRO 5000 equipment for use with the AdamMax WiMAX Internet service. Please note that the Outdoor Unit requires installation by a technician, this guide is offered simply to aid in reconnecting internal devices if they have been removed after the initial installation.

Introduction - How WiMAX Gets to Your Home

WiMAX tower diagram

AdamMax is based on a new technology called WiMAX. It is a wireless means of transmitting data that allows homes to connect to the Internet without the need to use the Public Switched Telephone Network (PSTN). It works by having an antenna installed in the home which communicates via 5 GHz radio to a local WiMAX tower. WiMAX is a different network to the mobile phone and 3G networks used in other wireless services and is designed to allow for much higher transfer speeds.

Hardware Features - Overview

The AdamMax package includes 3 pieces of hardware:

Hardware Features - Outdoor Unit (ODU)

The Outdoor Unit will be mounted on the outside of the home in a location which gives the best signal. It requires no customer maintenance or setup. It will have an Ethernet cable running from it to the inside of the home which will connect to the Indoor Unit. If you are having any issues with the Outdoor Unit, please contact the Adam Internet Help Desk on (08) 8423 4000.

Hardware Features - Networking Gateway/Indoor Unit (IDU)

The Indoor Unit is the first device that requires setup. Its role is akin to a modem used for ADSL services. On the front of the device are set of lights which indicate the status of the ODU and the Networking Gateway itself at any given time.

ODU LINK/ACT On The ODU is connected to the IDU.
Flashing Data is being transferred between the ODU and IDU.
Off There is no connection to the ODU.
WLINK On WiMAX Link established with tower.
Off No current WiMAX Link.
10/100 On Data rate to the ODU is 100 Mbps.
Off Data rate to the ODU is 10 Mbps.
LAN LINK/ACT 1-4 On The Ethernet connection is on this port is active.
Flashing Data is being transferred on this port.
Off There is no Ethernet connection on this port.
LAN SPEED 10/100 1-4 On The Ethernet speed on this port is 100 Mbps.
Off The Ethernet speed on this port is 10 Mbps.
USB On The USB port is connected to a computer.
Flashing There is data being transferred over the USB port.
Off There is no USB connection.
POWER On The IDU is on and getting power.
Off The IDU is off or not getting power.
STATUS Flashing The unit is working properly.
Off There is an issue with the unit.
WLAN Flashing Wireless LAN is enabled.
Off Wireless LAN is disabled and not broadcasting.

How to Factory Reset the Networking Gateway

If at any time you need to start from the beginning you may factory reset the Networking Gateway. This will wipe any settings you that have changed since the last time the device was factory reset.

To perform a factory reset (read carefully):

  1. Ensure the Networking Gateway has been turned on for at least 10 seconds.
  2. Using a paperclip or pen tip, hold down the Reset Router button on the front of the device for 5 seconds until the Status light flashes rapidly 5 times. This will reset the Networking Gateway and the Status light will stay lit for a moment. Do not turn off the device while this happens.

    3. WARNING: Never press the "Reset ODU" button on the back of the unit as this will render the Outdoor unit inoperable. If you have pressed this button please contact the Adam Internet Help Desk on 8423 4000.

  3. When the Networking Gateway has finished the reset process, the Status light will resume regular flashing.
  4. At this point you can reconfigure the Networking Gateway as needed.

Hardware Features - Voice Gateway

The Voice Gateway is the second device to be configured. It handles the Voice over Internet Protocol (VOIP) Phone. Like the IDU, the Voice Gateway has a set of lights on the front to indicate its status at any given time.

PWR On The Voice Gateway is on and getting power.
Off The Voice Gateway is off or not getting power.
WAN

 On The Ethernet connection on the WAN port is active.
Flashing Data is being sent over the WAN port.
Off There is no Ethernet connection on the WAN port.
LAN

 On The Ethernet connection on the LAN port is active.
Flashing Data is being sent over the LAN port.
Off There is no Ethernet connection on the LAN port.
Phone

 On The VoIP Phone is registered with the SIP server.
Off The VoIP Phone is not registered.

How to Factory Reset the Voice Gateway

If at any time you need to start from the beginning you may factory reset the Voice Gateway. This will wipe any settings you that have changed since the last time the device was factory reset.

To perform a factory reset:

  1. Ensure the Voice Gateway has been turned on for at least 10 seconds.
  2. Using a paperclip or pen tip, hold down the Reset button on the back of the device for 10 seconds and release. The WAN () and LAN () lights will flash momentarily after the button is released. This will reset the Voice Gateway.
  3. When the Networking Gateway has finished the reset process, the PWR light will remain lit.
  4. At this point you can reconfigure the Voice Gateway as needed.

Connecting the Hardware

This part of the guide will walk you through a basic setup of the hardware using one computer with an Ethernet connection. For wireless help, see the Alvarion Wireless Networking Gateway Wireless Setup Guide.

The Outdoor Unit will be connected to a wall socket that accepts a standard Ethernet cable. This Ethernet cable must be plugged into the ODU port on the back of the Indoor Unit.

WARNING: The Indoor Unit provides power to the Outdoor Unit through this Ethernet cable. No other Ethernet device should ever be plugged into the Indoor Unit as it is designed only to support the Outdoor Unit and has a 55 V power supply running through it. Take extra care to protect this Ethernet cable from damage as it may also damage the Outdoor Unit.
  1. Plug the Ethernet cable that comes from Outdoor Unit into the Indoor Unit's ODU port (labelled with DC Power warning). Ensure this is done correctly, do not plug any other device into the ODU port on the back of the IDU as it may damage the device.
  2. Connect an Ethernet cable from the PC into the Indoor Unit's LAN 1 port.
  3. Connect an Ethernet cable from the Indoor Unit's LAN 4 port to the WAN port on the Voice Gateway.
  4. Connect the power connector to the Indoor Unit. Turn the power on. The IDU will immediately run a self-test, during this time the Status LED will be lit. Once the test is complete and the IDU is ready the Status LED will blink continuously every second.
  5. Connect the power connector to the Voice Gateway.

Checking for Connection

Once you have connected the hardware and it has powered up, check the LINK/ACT light. If it is flashing then the Networking Gateway has detected the ODU and is ready to connect to a WiMAX tower. To set up the hardware to login, please refer to the Alvarion Wireless Networking Gateway Login Setup Guide. You will need to do this before being able to access the Internet.

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