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AdamDirect Costs
AdamDirect plans are only available in AdamDirect enabled exchanges. To view the list of exchanges currently enabled for AdamDirect, [Click Here].
| Plan Name | Speed† | Monthly Data | Monthly Cost* |
|---|---|---|---|
| Starter | ADSL2+ speeds | 1GB (500MB+500MB) | $34.95 |
| Light | ADSL2+ speeds | 10GB (5GB+5GB) | $39.95 |
| Medium | ADSL2+ speeds | 20GB (10GB+10GB) | $44.95 |
| Average | ADSL2+ speeds | 40GB (20GB+20GB) | $54.95 |
| Super | ADSL2+ speeds | 80GB (40GB+40GB) | $69.95 |
| Premium | ADSL2+ speeds | 120GB (60GB+60GB) | $99.95 |
| Ultra | ADSL2+ speeds | 160GB (80GB+80GB) | $109.95 |
Your Monthly Data consists of Peak, Off-Peak and Upload data allocations. If you exceed your allocated quota on any of these data allocations, your service will be shaped to 64k on all data allocations until your next billing period commences. If you wish to return to full speed before your next billing period, you can perform a plan change or purchase ADSL Data Blocks in order to become unshaped.
On top of your Peak and Off-Peak data, you will also have access to a range of unmetered content that will not count towards any of your data quotas! For more information on Adam Internet's unmetered content, please [Click Here].
For contract options available when signing up for AdamDirect, please refer to the setup cost schedule below.
AdamDirect Setup Costs |
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|---|---|---|---|---|
Contract Length |
Supply Own Modem |
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| No Contract | $300 | $250 | $200 | $100 |
| 6 Month Contract | $250 | $200 | $150 | $75 |
| 12 Month Contract | $200 | $150 | $100 | $50 |
| 18 Month Contract | $150 | $100 | $50 | $25 |
| 24 Month Contract | $100 | $50 | $0 | $0 |
If you are transferring from another ADSL2+ service, you may be able to perform a Single Service Transfer (SST) and should refer to the setup costs available below. Please note that not all Internet Service Providers (ISP) will support SST and you should contact your current ISP to find out if you are eligible.
Single Service Transfer (SST) Setup Costs |
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|---|---|---|---|---|
Contract Length |
Supply Own Modem |
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| No Contract | $288 | $238 | $188 | $88 |
| 12 Month Contract | $194 | $144 | $94 | $44 |
| 24 Month Contract | $100 | $50 | $0 | $0 |
The Wireless/VoIP Modem supplied is the Netcomm NB9WMAXX ADSL2+ modem.
[Click Here] for product details.
The Wireless Modem supplied is the Netcomm NB6Plus4W ADSL2+ modem.
[Click Here] for product details.
The Standard Modem supplied is the Netcomm NB6 ADSL2+ modem.
[Click Here] for product details.
Due to the nature of wireless connectivity, Adam Internet can provide technical assistance with the ADSL connection to the supplied modem/router but wireless connectivity to your individual devices cannot be supported. Should you need help, you might like to consider an On Site Setup or using Netcomm's technical support (www.netcomm.com.au or call 1300 365 793).
| Service Charges | ||
|---|---|---|
| Plan Change | Adam Internet offers a “value guarantee” that preserves the value of AdamDirect throughout the term of your service. If at any time you find that your AdamDirect plan does not meet your requirements, you can perform a plan change from your Members Services Area. For more information on plan change costs and conditions, please [Click Here]. | |
| DSL Disconnection Fee | This fee applies if your DSL service is disconnected and has been connected for less than 6 months. This fee also applies if your phone line is disconnected prior to the minimum 6 month connection of your DSL service and is payable once your DSL service is disconnected. | $65 |
| Relocation Fee | A relocation fee applies if you wish to move the AdamDirect service to another premises. Please note that Adam Internet cannot guarantee the availability of Naked DSL, AdamDirect or Adam Home at any residence, however Adam Internet can test ADSL availability on active phone numbers upon request. | $99 |
| AdamDirect Migration Fee | This fee applies if you are on an Adam Home connection and want to change to AdamDirect. Migration is only available to eligible connections on exchanges with available ports. To find out if you are eligible for AdamDirect, visit our AdamDirect exchange page by [Clicking Here]. | $88 |
| Potential Extras | ||
|---|---|---|
| ADSL Filter | For ADSL to work at the same time as your telephone, you will require an ADSL Filter to be placed between every telephone device and the wall socket. Examples of telephone devices include Phone, Fax, Eftpos Machine & Foxtel Digital Box. The modem supplied in the Adam package includes one filter and additional Filters are easily installed but we recommend you limit the total number of filters to 4. If you require more than 4 devices to be filtered or have a monitored alarm system you may require a Central Splitter. | 1 for $15
2 for $25 3 for $40 |
| Central Splitter | A Central Splitter is required if you need more than 4 telephone devices filtered or have a hard wired phone device on your line (eg. monitored alarm system). It is installed by a professional technician in your home at your convenience. Your Central Splitter cannot be installed prior to your ADSL service being provisioned. The Central Splitter provides filtering for all phone points and ensures your ADSL service achieves optimal speed. | $199 |
* Costs are payable monthly in advance either by credit card or direct debit. Billing occurs on the anniversary of the activation of your AdamDirect order. For example, if your connection is activated on the 7th of the month, your billing will occur on the 7th of every month thereafter.
† 24000k/1000k is the maximum possible speed of an AdamDirect service, generally only a small percentage of customers will obtain download speeds above 20000k. As the distance from the exchange increases, the speed will decrease accordingly. This decrease is affected by the quality of your phone line, including the internal wiring of your house. It is impossible for Adam Internet to determine the attainable speed prior to your service being active. As a general rule, we will only connect your service if your line will support 1500k or better. Based on a sample of existing AdamDirect customers, the average connection speed obtained is between 6000k/1000k and 8000k/1000k.
‡ Downloads are counted towards your Peak quota during the hours of 8am till midnight and towards your Off-Peak during the hours of midnight till 8am. Your Upload quota is the same as your Peak and Off-Peak quotas and are not restricted to any time period. Once you have reached any of your quotas (Peak, Off-Peak or Upload), your service will be shaped to 64kbps until your next billing month. 1GB (Gigabyte) is equal to 1000MB (Megabyte); 1MB is equal to 1000KB (Kilobyte).
