Standard Form of Agreement (SFOA)

This page contains our Standard Form of Agreement and related documents.

These documents are:

• Standard Form of Agreement (SFOA) – This document outlines the general terms and conditions under which we supply our products and services and your obligations as a customer of Adam Internet.
• Summary of the Standard Form of Agreement – This document provides a summary of the major points of the SFOA.
• Customer Contract for ABG Customers – This document outlines the contract that applies to customers with services under the Australian Broadband Guarantee.
• Conditions of Service – These documents provide details of the terms of supply that are specific to each of our services.
  • DSL
  • Fibre
  • FetchTV
  • AdamMax
  • AdamAnyG
  • AdamTalk
  • Hosting and Domains
  • Dial Up
  • Microwave
• Acceptable Use Policy – This document sets out the rules which apply to your use of our Services as stated in your Application.
• Acceptable Use Policy for ABG Customers – This document sets out the rules which apply to your use of our Services under the Australian Broadband Guarantee as stated in your Application.
• Privacy Statement – This document contains details of Adam Internets Privacy Statement.
• Direct Debit Service Agreement - This document outlines the service agreement for customers using Direct Debit.
• Customer Service Guarantee (CSG) Waiver for the AdamTalk VoIP Service - This document outlines the CSG Waiver that all AdamTalk customers agree to at time of signup.
• Power Member Offer Terms and Conditions - This document sets out the terms and conditions of the promotion as advertised on 1st July 2011 - 30th September 2011.
• Mates Offer Terms and Conditions - This document sets out the terms and conditions of the promotion as advertised on 16th August 2011 - 17th November 2011.
• Zoos SA Members Offer Terms and Conditions - This document sets out the terms and conditions of the promotion as advertised from November 2011.
• Tour Down Under Terms and Conditions - This document sets out the terms and conditions for the offer for Friends of Santos Tour Down Under.
• API Members Terms and Conditions - This document sets out the terms and conditions for the offer for API Members.

Any questions in regards to Adam Internet's Standard Form of Agreement or related documents should be forwarded to sfoa@adam.com.au

SFOA

• SFOA Documents
• Notification of Change
• Copyright Representative



Fees and Charges

• Broadband
• FetchTV
• Dialup
• Hosting
• AdamTalk
• Misc